Scaling without friction : Inside Revolut Business
An inside look at the operating discipline behind Revolut Business.
Hi all 👋
This week’s episode kicks off a content partnership between Finscale and Revolut.
It’s a sponsored collaboration - and like any partnership I agree to, it had to be clean, sharp and handled properly. From onboarding to content validation, everything was managed with rigour and speed. No delays, no confusion. Just clarity and execution (I love that).
That, in itself, says something about how Revolut operates. No posturing, no overcommunication - just a solid team who gets things done.
I’ve worked with enough players in the industry to know that this isn’t always the case. So when I see a team execute well, I say it.
In this episode, I sat down with James Gibson, Partner & GM of Revolut Business, to understand how Revolut actually scales. We covered the balance between speed and structure, how they approach international expansion and what it really takes to keep product teams moving fast without burning out.
What Revolut reveals about real scale in Finance
In FinTech, scale is often mistaken for growth. Too many companies celebrate user numbers without addressing what really matters : infrastructure and execution. Revolut is clearly playing in another category. With USD 1.5 billion in profit reported last year and a UK banking license finally secured, the company has shifted from challenger to heavyweight.
Scaling isn't about more users. It's about handling more complexity and staying solid.
Most neobanks hit a ceiling. After a strong start in B2C, margins get tight, churn increases and growth stalls. Some add features or enter new markets. Revolut took a different path : instead of layering features on top of existing systems, it started building its own infrastructure (internal rails, tools and workflows needed to operate as a true banking platform). It moved beyond being just a user-facing FinTech into something deeper : a Tech’ driven financial backbone that handles complexity from the inside out. That changed everything.
I opened my personal Revolut account in 2017 - from my car (yes, while driving - I know). What impressed me wasn’t just the App’. It was the speed. The sign-up was instant, the UX simple and clean and the whole experience felt like it came from another planet compared to traditional banks.
Since then, I’ve tested the B2B side too. Revolut Business carries the same DNA : clarity and speed but in a far more complex setting : team permissions, accounting exports, payments in multiple currencies. The onboarding was clear and the support team fast, informed and easy to reach. Behind the scenes, you feel there’s a real engine running.
Originally created to simplify FX and card payments abroad, Revolut is now a serious platform : business accounts, FX, invoicing, payroll, integrations. Hundreds of thousands of businesses now rely on it.
Revolut didn’t just pivot, it expanded from the core.
And going B2B isn’t cosmetic. It means tougher onboarding, roles and permissions, country specific compliance, reliable APIs and proper support. Very few FinTechs pull that off. Revolut did, while still growing fast and more recently becoming profitable.
You see that rigueur internally, too. In the context of the content partnership with Finscale, we experienced their operations. Onboarding as a supplier was clear and quick. Legal was structured. Communications didn’t drag things out. Everyone moved with focus, no drama. Just execution.
That kind of precision isn’t flashy. But it’s what real scale looks like.
And it matters. Revolut’s not just competing with other FinTechs anymore. It’s starting to win clients from traditional B2B players and raising the bar for what financial services infrastructure can be.
The road hasn’t been easy. Regulatory friction, especially in the UK and EU, has slowed down their transition to a fully licensed bank. But things are changing. The UK license and the profit milestone changes the conversation. Revolut is positioning itself as a main bank, for both individuals and companies.
While others chase growth with big budgets and vague roadmaps, Revolut has been building systems. Not just flashy features. Real systems that hold under pressure.
That’s the real challenge. Scaling complexity without losing control or burning margin.
Try Revolut Business
As part of this collaboration, Revolut is offering a special benefit to the Finscale community.
If you're running a business - or just getting started - you can receive EUR 20 for free when opening a Revolut Business account, exclusively through Finscale. It’s a simple way to explore the platform and see how Revolut handles onboarding, payments and multi-currency accounts - without friction.
You’ll find all the details here :
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